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Grow and manage your membership based business

Customer Tools

Track all information of your members in one place

Profile

Name, membership, renewal dates packages, freezing and unfreezing- if a customer steps out and you want to freeze the membership. Membership transfer, diet plan

ParQ form

The business owner can set a set of questions such as if a user is a smoker or a non smoker, vegetarian or non vegetarian, pregnant or not, if the customer has any illness or allergy, etc

Communication

Automated messages sent to the members when the invoice is raised, on the termination of the package, on renewal, in case of any package upgradation and payment reminder SmSes are sent. 

Family members

Connect client profiles with two or more profiles, such as brother and sister, husband and wife, parents and kids.

Get feedback from members

SmS sent to your customers to get feedback from them on the sessions given at your centre.

Reports

Get automated daily and monthly reports

Customer reports

Renewal reports, membership report, transfer of packages, gender wise reports, member package expiry report, member attendance report

Business reports

Daily sales report sent to the business owner. The report consists of breakdown of collections.

Online Booking

Your clients can book classes online easily

Online schedule

Gym owner gets a mail and SmS when a client books a class using the online schedule.

OTP Confirmation

OTP confirmation of members is required when a customer requests for a session using online booking to avoid any fake requests.

Integration

A page is created for the business owner where the classes he wants to make available for online booking. This can be integrated with the website.

Social Media

Online booking can also be available for the business owner’s facebook page.

Retention

Jivine helps you to retain your clients

Targeted lists

Groups can be created of both leads and members, where text messages can be sent to a specific group to ensure that right messages are sent to the right customers at the right time.

Reminders and notifications

Both customers and business owners always stay updated by receiving reminders and notifications.

Automated notifications

“Miss You” text messages and mails are sent to the irregular users helping you to reach out to these customers on your behalf.

Business owners and trainers

Notifications are sent to the trainers on their class reminders as well as if any inbound lead is created.

Payment Collection

Collection of payment becomes easier with Jivine

Send payment link

Payment link can be sent to the user on phone number and email through which he can make the payment.

Payment reports

Report of the payments made through this link is generated on a daily basis.

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