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Keep your customers
coming back!

Jivine helps you to retain your customers

without spending any extra money

All Features > Retention

CUSTOMER RETENTION

JIVINE allows you to retain your clients without spending any extra money. Once the customer walks in to your door, we help to retain these customers with engaging tools provided by Jivine’s technology.

Jivine helps you retain your customers without added expenditure

Boost your retention by using Jivine’s engaging tools such as bulk text messages, mailers, reminders and notifications. Through Jivine’s dashboard you can track the trial’s set, the follow up dates on new leads and the renewals of the members.

Retention

With the daily tracking of your customer’s on Jivine it is hard to miss out on customer information. This helps you to know your customers better and to improve your ways to retain the existing customers without added expenditure.

Targeted List

Groups can be created of both leads and members, where text messages can be sent to a specific group to ensure that right messages are sent to the right customers at the right time.

Reminders and notifications

Both customers and business owners always stay updated by receiving reminders and notifications. Automated SmSes to the customers on payment reminders and class reminders.

Business owners and trainers

Notifications are sent to the trainers on their class reminders as well as if any inbound lead is created. Allowing you to follow up on these leads at all times.

Membership ends

When the membership ends and the customer still checks in then a notification is sent to the trainer on his mobile. Jivine allows you to be proactive at the time of renewals. 

Let customers know 'we miss you'

“Miss You” text messages and mails are sent to the irregular users helping you to reach out to these customers on your behalf. You can see how many customers are not coming regularly to the gym, this information is available through reports. You can also see the revenue projected by such customers.

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